/* Configuración Base y Tipografía */
body, html {
    font-family: 'Tahoma', Geneva, sans-serif !important;
    background: linear-gradient(135deg, #f0f4f8 0%, #e6f0fa 100%);
    color: #333333;
    margin: 0;
    padding: 0;
}

/* Header del Portal con Logo Dinámico */
.app-header {
    background: rgba(0, 51, 102, 0.85); /* Azul institucional con transparencia */
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    border-bottom: 1px solid rgba(255, 255, 255, 0.2);
    padding: 15px 25px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.app-logo {
    max-height: 45px;
    object-fit: contain;
}

/* Tarjetas de Tickets con Efecto Transparente (Glassmorphism) */
.ticket-card {
    background: rgba(255, 255, 255, 0.45); /* Blanco traslúcido */
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border: 1px solid rgba(255, 255, 255, 0.6);
    border-radius: 16px;
    padding: 20px;
    margin-bottom: 15px;
    box-shadow: 0 8px 32px 0 rgba(0, 51, 102, 0.05);
    transition: transform 0.25s ease, box-shadow 0.25s ease, background 0.25s ease;
}

.ticket-card:hover {
    transform: translateY(-3px) scale(1.01);
    background: rgba(230, 240, 250, 0.75); /* Vira a celeste claro al pasar el mouse */
    box-shadow: 0 12px 40px 0 rgba(0, 51, 102, 0.1);
    border: 1px solid rgba(74, 144, 226, 0.5);
}

/* Botones Llamados a la Acción (CTA) - Naranja con Letras Blancas */
.btn-cta-naranja {
    font-family: 'Tahoma', sans-serif;
    background: linear-gradient(135deg, #FF6B00 0%, #E05E00 100%);
    color: #FFFFFF !important;
    font-weight: bold;
    border: none;
    border-radius: 10px;
    padding: 12px 24px;
    cursor: pointer;
    box-shadow: 0 4px 15px rgba(255, 107, 0, 0.3);
    transition: all 0.2s ease;
}

.btn-cta-naranja:hover {
    transform: translateY(-1px);
    box-shadow: 0 6px 20px rgba(255, 107, 0, 0.45);
    filter: brightness(1.1);
}

/* Badges de Estados */
.badge {
    padding: 6px 12px;
    border-radius: 20px;
    font-size: 0.85em;
    font-weight: bold;
}
.badge-abierto   { background: rgba(74, 144, 226, 0.2); color: #003366; }
.badge-proceso   { background: #003366; color: #FFFFFF; }
.badge-tercero   { background: rgba(120, 120, 120, 0.2); color: #555555; }
.badge-resuelto  { background: rgba(40, 167, 69, 0.2); color: #28a745; }

/* Resaltado de Alerta o Prioridad Alta */
.prioridad-alta-alert {
    background: rgba(255, 107, 0, 0.9);
    color: #FFFFFF;
    border-radius: 8px;
    padding: 10px;
    font-weight: bold;
    backdrop-filter: blur(5px);
}